FAQs

Customer Service

We love and appreciate your feedback. If something goes wrong we strive to make it right for you. Please reach out to us with any concerns at info@rosycosy.com. You should get a response within 48 hours. Please note that due to the pandemic, shipping may be delayed. We rely heavily on third-parties for deliveries and thank you for your understanding.

Processing time

Each order takes 1-2 days to process. For total wait time add number of processing days to estimated shipping time.

How much glue should I use?

Not too much and not too little. The glue bonds in seconds, wipe away any excess immediately. The trick is in adhesion. Before application ensure you have removed any oils/dirt on fingernails. Wash your hands, file natural nail gently, use alcohol wipe.

Are the nails reusable?

Yes they are. Make sure to follow instructions for the best care of both your natural nails and the artificial nails.

Do the nail pieces come in different sizes?

Yes they do! Make sure you select the right size before application. Nail pieces that are slightly bigger can be filed down to desired size.

Can I simply pull of the artificial nail?

NO. Follow the removal instructions. This way, you take care of both your natural nail and artificial nail.

Collaborations/Influencer Programs

We love to work with like minded people. You can contact us at info@rosycosy.com. Please include links to your social media handles.